Refund/Cancellation Policy

Returns

  • Once a sale is confirmed, it cannot be cancelled/refunded. 
  • Upon delivery, please confirm the condition of the product within 24 hours. 
  • For any damage/refund claims, please share an unboxing video of the same. 
  • Please expect some wear and tear as the products are preloved. 

In case there are damages, follow the guidelines mentioned below:

  • Kindly raise your concern within 24 hours of receiving the product (return claims after 24 hours will not be accepted). Kindly send us an email on astheygrowindia@gmail.com with the relevant unboxing videos and images. Our team will review your complaint and get back as soon as possible.
  • We usually respond within 24 hours’ time.
  • In case of a refund confirmation (by us), the item needs to be packed within 2 days. We would require images of the packaging for logistical ease and coordination.

 Kindly make sure

  • The original packaging is intact
  • The product remains unused
  • Once the item has been returned to the seller, your refund will be processed via your original mode of payment. This may take 5-7 days’ time.

Cancellations

  • Once the order is placed, the order cannot be cancelled in the interim.

Refund 

  • Once the item has been returned to the seller, your refund will be processed via your original mode of payment. This may take 5-7 days’ time.